Privacy Policy
Effective October 21, 2026
Car Charger Specialists (“CCS”, “we”, “us”) installs commercial electric vehicle charging stations. This policy explains what information we collect, how we use it, and the choices you have.
Who we are
Car Charger Specialists, 4917 Reed Field Drive, Oakwood, GA 30566. Phone: (404) 520-7349. Email: [contact email].
Information we collect
Contact details you give us: your name, company, title, email address, phone number and mailing address.
Project information: site addresses, site photos, plans, utility and permit documents, equipment details and schedules.
Billing information: invoices, payment records and the details needed to bill you. Card and bank payments are handled by our payment processor; we do not store full card numbers.
Communications: emails, text messages and phone calls with us, including call recordings and transcripts.
Website information: basic usage data your browser sends when you visit our site, such as pages viewed and device type.
How we use your information
To quote, plan, permit, build and support your charging project.
To schedule site visits and crews and keep you informed about your project.
To prepare and submit utility, permit and equipment registrations your project needs.
To send invoices and keep accurate business records.
To answer your questions and improve our service.
Phone calls and recordings
Calls with CCS may be recorded and transcribed for quality and record keeping. When a call is recorded, you hear a notice at the start of the call. Recordings and transcripts are kept with your project records and are available only to CCS staff who work on your project.
Our AI assistant
CCS uses an AI assistant to help our team draft messages, summarize calls and keep project records current. Some calls or text messages may come from the CCS AI assistant. It always identifies itself as an AI, and you can ask to speak with a person at any time.
Text messages
If you give us your mobile number, we use it only to contact you about your project and your account with Car Charger Specialists. We do not sell, rent or share mobile numbers or text messaging consent with third parties or affiliates for marketing. Text messaging originator opt-in data and consent will not be shared with any third parties. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.
When we share information
We do not sell your personal information. We share it only:
With the utility, permitting office, property owner or equipment manufacturer when your project requires it.
With service providers who help us run our business, such as communications, hosting, accounting and AI services. They may use the information only to provide their service to us.
When the law requires it, or to protect our rights, our staff or the public.
How long we keep it
We keep project records for as long as we need them to support your installation, honor warranties and meet legal and tax requirements.
Security
We use reasonable safeguards to protect your information, including access limited to staff who need it.
Your choices
Reply STOP to any text to stop text messages.
Ask us to stop calling you at any time.
Contact us to see, correct or delete the information we hold about you, subject to records we must keep by law.
Children
Our services are for businesses and property owners. We do not knowingly collect information from children under 13.
Changes
We may update this policy. The effective date above shows when it last changed.
Contact
Car Charger Specialists, 4917 Reed Field Drive, Oakwood, GA 30566. (404) 520-7349.